Privacy Policy

Last updated: January 2025

Welcome to VelocityWash. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us via WhatsApp using the chat button on our website
• Call us using the phone number provided on our website
• Submit inquiries through any future contact forms we may implement

This information may include your name, phone number, email address, and any details about the services you're interested in.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activities, including:

• IP address
• Browser type and version
• Pages you visit on our site
• Time and date of your visit
• Time spent on each page
• Referring website addresses

Cookies and Similar Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve our services

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To respond to your inquiries and provide customer support
• To improve our website and services
• To communicate with you about our services
• To analyze how our website is used
• To detect, prevent, and address technical issues

Third-Party Services

Our website includes links to third-party services, such as:

• WhatsApp: When you click the WhatsApp chat button, you will be redirected to WhatsApp's platform. Your interactions with WhatsApp are governed by their privacy policy.
• Google Fonts: We use Google Fonts to display text on our website. Google may collect information about font usage.
• Font Awesome: We use Font Awesome icons, which may collect usage data.

We encourage you to review the privacy policies of these third-party services.

Data Security

We implement appropriate security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to correct inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to our processing of your personal information

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

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